Having Trouble Getting Google AdWords To Work In Firefox?

Are you having trouble using Google AdWords in your browser? Are you using Firefox, with add-ons installed? If you start your browser in Safe mode and your account loads and is fully functioning, then the problem may very well be with the add-ons you are using and/or their settings and preferences. But just as likely, it could be one of the players on the other side of the court, (i.e., Google.)

If you were experiencing trouble logging into your AdWords account, like I was, then, like myself, you probably tried disabling add-ons and altering preferences, white-listing Google sites or accepting more cookies and allowed tracking, among other things, to try to solve the problem. You probably were getting as frustrated as I did as the message,

“Experiencing network connectivity problems. Retrying. Dismiss

continually popped up, and then, the Big Red Box containing this message:

“There was an error with your operation. If you were trying to make a change, it may not have save. Please refresh this page try again. If the error continues, log out of your AdWords account, then log in again and return to this page. [Dismiss]”

It took a lot of experimenting with different settings within Firefox and the many add-ons that I have installed on my browser for me to finally remedy the problem. Some of the add-ons that I expected contributing to the problem were:

  • Ghostery
  • Adblock Plus
  • Adblock Edge
  • Self-Destructing Cookies
  • Better Privacy

After manually disabling add-ons one at a time, restarting the browser, and then logging back in again and again, I finally found the cause, or, should I say, the solution. The confusing part about it was that this had not been a problem before with the current add-ons that I was using. It could just as easily have been a Google update that triggered the sudden “browser malfunctioning.”

Without a doubt, this was caused by a discrepancy between webpage and/or the Adblock Plus (most recently updated version) and the Addblock Edge add-ons. I tried altering various settings and different combinations of add-ons and preferences and logging in and out of AdWords after each variation to come to this conclusion.

If only there was an easy or obvious solution… of course, there was. All I needed to do was disable Adblock Plus as well as Adblock Edge on the site,, to enable AdWords, including the Google Keyword Tool, to work normally again. Whether you have installed one or both add-ons, they must be disabled for AdWords to function. Even when these add-ons are enabled on the sign in page,, AdWords still functions properly after logging in if they are disabled on the other.

On another tip, I have found the “Better Privacy” add-on, which allows you to list and manage local shared objects (LSO) or flash-cookies to be problematic on some websites that make it necessary for you to enable Adobe Flash Player to store these cookies locally on your computer. If blocked, certain features of the website will not be functional-even, simply, logging in.

Again, there are filters and simple remedies that are usually implemented by the developer(s) and are available options to use to control the functions of the application. But for many of us basic users, this might require searching and digging up extra info and instructions for us to accomplish the task.

Because Firefox is awesome and there are literally thousands of good add-ons to consider choosing, it is definitely one of the safest and most convenient and personal browsing experiences available.

Inexperienced users may find that opting for too many features can cause conflicting issues with the most “basic” architecture of internet browsing and may cause unnecessary headaches and a lot of time wasted trouble-shooting just to comfortably surf your favorite or most commonly used webpages.

I am a Commerce, Computer and Law graduate. I am running my own IT Company since 1993. I like to Read, explore Hindu Sanskruti, Travelling and Riding/Driving.

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